The Lodge at Torrey Pines has been awarded yet another AAA Five Diamond award. The Lodge has captured this most coveted of honors ten times already.
According to the Auto Club, AAA inspectors collectively visit some 1,200 hotels and restaurants every week and conduct multiple unannounced evaluations of each property. In addition to evaluating the physical attributes of the resort, inspectors assess all aspects of guest service, from initial reservation through checkout, to determine if the hotel offers the custom service today’s luxury hotel guest expects. Only .3 percent of the nation’s 59,000 hotel properties and restaurants earn the Five Diamond distinction. “This award is not just about our luxurious amenities. It is about the caring and personal service—going above and beyond the norm—our staff consistently passes along to our customers,” said Dan Fullen, General Manager of The Lodge at Torrey Pines. “That exceptional commitment is what earns us the Five Diamond designation, year after year.”